AI INTELLIGENCE LAYER · 1M+ EVENTS/DAY

WHIZAI
The AI that runs the workflow, not just the hype.

WHIZAI is the intelligence layer that runs alongside WHIZCargo, WHIZMarine and WHIZERP. It pre-files customs, predicts BL exceptions, forecasts demand per trade lane, automates invoice processing and routes anomalies to the right operator — processing over a million operational events every day.

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WHIZAI at a glance
1M+
Events processed daily
35%
Faster order processing
60%
Reduction in manual work
50%
Faster decisions
WHAT IT IS

Intelligence inside the workflow, not bolted on top.

Most enterprise AI lives in a separate analytics layer — a dashboard that watches the real system and tells you what to do. WHIZAI is different. It runs inside the workflow that WHIZCargo, WHIZMarine and WHIZERP execute. When a customer raises an order in WHIZERP, WHIZAI has already checked stock, suggested the warehouse, predicted the freight cost and pre-validated the invoice. When a vessel ETA shifts in WHIZMarine, the downstream cargo bookings in WHIZCargo are already updated. It's not insight; it's operation.

SIX OPERATIONAL CAPABILITIES

What WHIZAI actually does, daily.

Not a model card — concrete workflows running in production right now.

Order Processing
Inbound orders are validated, stock-checked, warehouse-allocated and invoiced automatically. Operators handle only exceptions.
Procurement Intelligence
Supplier suggestions ranked by historic on-time performance, landed cost and current FX/freight context. PO drafts auto-populated.
Inventory Optimisation
Re-order points recalculated per SKU and warehouse based on rolling demand, lead time and supplier reliability — daily.
Invoice Automation
Inbound supplier and carrier invoices read via Document AI, three-way matched against PO and goods receipt, posted with variance flagging.
Shipment Exception Handling
Vessel delays, BL variances, weight discrepancies and customs holds detected, scored and routed to the right operator — before downstream impact.
Demand Forecasting
Trade-lane and SKU-level demand forecasts built from your transaction history plus macro signals (FX, freight indices, port congestion).
Document AI
Invoices, BLs and customs docs read and posted automatically.
Predictive ETA
Arrival predictions that flag delays before the carrier does.
Demand Forecasting
SKU-level forecasts that drive stocking and procurement.
Rate Intelligence
Quote faster with lane-level rate and margin guidance.
Invoice Automation
Three-way matching and dispute detection without keystrokes.
Route Optimization
Multi-stop, multi-constraint routing for fleet and last-mile.
BY WHIZTEC PRODUCT

AI applications, tailored per platform.

The intelligence that lives inside each operational platform — concrete, production-grade AI workflows.

Email-to-Quote Automation
AI reads inbound inquiry emails, extracts origin, destination, commodity, Incoterm and timing — and drafts a quotation against your rate cards. Operator approves; quote goes out in minutes, not hours.
Smart Carrier Selection
ML ranks carriers per lane by historic transit reliability, current capacity, rate position and the customer's service pattern. Surfaces the carrier most likely to win the booking and deliver on time.
Freight Revenue Optimization
Dynamic pricing per lane based on real-time demand, capacity utilization and competitor rates. Increases margin without losing volume — operators see a recommended price band with the reasoning.
LCL Consolidation Optimizer
Auto-clusters LCL shipments by route, destination port and ETA window to maximize container fill — driving higher revenue per box and reducing wasted slot inventory.
NVOCC Container Aging Reduction
Predicts demurrage and detention exposure per container; suggests early discharge, repositioning or contract re-negotiation before charges accrue. Lifts revenue per TEU and shrinks idle time.
Carbon Footprint Optimization
Emission-aware route selection across sea, air, rail and road. Models Scope 3 impact and proposes modal-shift recommendations that meet customer sustainability targets without breaking SLAs.
Customs Pre-clearance AI
Pre-files customs entries based on shipment pattern, HS-code history and accept/reject signals from past filings. Cuts clearance from hours to minutes; reduces hold rate.
D&D & BL Variance Predictor
Real-time risk scoring for demurrage, detention and BL variance — catches discrepancies between MBL, HBL, manifest and customs filing before they cause holds. Operator works a pre-emptive queue.
Crew Scheduling Optimizer
Optimal rotation planning factoring certificate validity, fatigue rules, travel cost and joining-port availability. Reduces last-minute scrambles and unplanned overtime.
Predictive Maintenance (PMS+)
Vessel sensor data and PMS history feed a failure-prediction model per component. Flags wear before breakdown — turning unplanned dry-dockings into scheduled events.
Bunker & Voyage Optimization
Joint optimization of speed, route and bunker procurement against ETA constraints, weather and port availability. Lower fuel cost, lower emissions, on-time arrival.
Charter Rate Intelligence
Time-charter vs voyage-charter vs spot pricing recommendations using historic fixtures, current Baltic indices and your vessel-specific cost base. Drives sharper chartering decisions.
Port DA Auto-reconciliation
AI matches each supplier invoice to its expected DA line, flags variances against the port-tariff library and proposes the FDA. Closes DAs in days, not weeks.
Dry-dock Scheduling AI
Optimal yard slot allocation across competing vessels factoring class survey windows, charter commitments and crew availability. Minimizes off-hire days.
Weather Routing Integration
Dynamic route adjustments fusing weather forecasts, sea-state data and vessel performance curves. Improves safety, fuel efficiency and ETA reliability simultaneously.
Audit & Compliance Risk Scoring
Predicts which vessels are at highest ISM/ISPS/Class-survey audit risk based on PMS findings, non-conformity history and incident patterns. Focuses preparation effort where it matters.
Landed Cost Predictor
Predicts final landed cost at PO stage using historic freight, duty, FX and demurrage signals. Buyers see the true cost before committing — eliminating surprise margin erosion.
Cash Flow Forecasting
AI-driven AR/AP forecasting using historic customer payment patterns, supplier terms and seasonal trends. CFOs see cash position 90 days out with confidence intervals.
Supplier Risk Scoring
Scores every supplier on delivery reliability, quality issue history, financial-health signals and concentration risk. Flags single-source suppliers before they fail.
Dynamic Credit Limit AI
Customer credit limits recalculated continuously from payment behavior, sales trend and macro signals. Releases more capacity for good payers; tightens for at-risk accounts.
E-commerce Order Routing
Optimal warehouse selection per order factoring stock, proximity, shipping cost, carrier capacity and SLA. Improves OTIF while reducing fulfilment cost per order.
Production Schedule Optimizer
MRP enhanced with ML — accounts for true machine availability, operator skill mix and historic setup times. Tighter schedules without breaking promised dates.
Return Risk Predictor
Identifies high-return-risk orders at checkout — wrong size patterns, repeat returners, mismatched product images. Triggers pre-emptive intervention or pricing adjustments.
Procurement Spend Analysis
Clusters spend by supplier, category and behavior pattern. Surfaces consolidation opportunities, off-contract spend leakage and renegotiation candidates ranked by impact.
HOW IT WORKS

From fragmented operations to autonomous intelligence.

DOCUMENT AI
Read every inbound document. Post the right way.

Carrier invoices, supplier bills, B/Ls, customs declarations, packing lists — every inbound document is read by Document AI, mapped to the right charge codes, three-way matched and posted with variance flagging. The AP clerk reviews exceptions instead of every line.

  • Trained on logistics-specific documents (B/L, AWB, manifest, DA, freight invoice)
  • Three-way match against PO and goods receipt
  • Charge-code mapping with learning per supplier
  • Variance flagging with operator routing
  • Audit trail of every AI decision
Inbound docs
~70%
straight-through posting rate after 90 days
~30%
routed to operator as flagged exceptions
EXCEPTION PREDICTION
See the exception before it lands.

Most logistics platforms tell you about an exception after the fact. WHIZAI predicts them — a BL variance forming, a port congestion forecast, a supplier lead-time degrading, a weight discrepancy on the next acceptance. Operators work a pre-emptive queue, not a reactive one.

  • Vessel ETA shifts — propagated to downstream cargo bookings
  • BL variance prediction — before customs holds happen
  • Weight discrepancy flags at acceptance
  • Supplier lead-time degradation alerts
  • Port congestion forecasts per trade lane
Predict, route, resolve —
before the customer asks.
DEMAND FORECASTING
Forecasts that operators trust.

Generic forecasting models miss the structural shifts that move freight markets — FX swings, port disruptions, demurrage rate changes, regional events. WHIZAI's forecasting models are trained on your transaction history plus macro signals, producing SKU and trade-lane forecasts that the operations team actually plans against.

  • SKU-level and trade-lane-level forecasts
  • Macro signal inputs (FX, freight indices, port performance)
  • Confidence intervals, not just point estimates
  • Auto-tuning per customer pattern
  • Operator override with reason capture for learning
Forecast → Plan → Procure →
Produce → Ship → Deliver.
MEASURABLE OUTCOMES

What WHIZAI moves on the P&L.

From operational data across customer deployments. Outcomes vary by industry and starting maturity.

35%
Faster order processing
60%
Less manual work
40%
Lower operational cost
99.7%
On-time execution
FREQUENTLY ASKED

WHIZAI questions, answered.

What is WHIZAI?

WHIZAI is an AI-powered operational-intelligence and agent layer for logistics, shipping and supply-chain businesses. It observes operational events, predicts outcomes, automates workflows and executes actions across the systems you already run — processing over a million operational events every day.

It runs natively across WHIZCargo, WHIZMarine and WHIZERP, and connects to third-party systems where needed. It is not a dashboard or a chatbot you bolt on — it is the intelligence that operates the workflow.

Is WHIZAI a chatbot?

No. WHIZAI includes a conversational interface, but it is fundamentally an AI operational-intelligence and agent platform. It observes business events, analyses data, predicts outcomes, automates workflows and executes actions across enterprise systems. Chat is simply one way people interact with it — not the product itself.

How does WHIZAI work with our existing ERP system?

WHIZAI does not require you to replace your ERP. It connects to SAP, Oracle, Microsoft Dynamics, Infor, Sage, legacy ERPs, databases, APIs and spreadsheets to create an intelligent automation and decision layer across your operations. WHIZAI can:

  • Automate repetitive workflows — order processing, shipment updates, invoice matching and procurement approvals.
  • Monitor operational data in real time and detect exceptions before they become service failures.
  • Generate predictive insights for demand forecasting, inventory planning and capacity management.
  • Give natural-language access to operational data — no reports or SQL required.
  • Coordinate actions across multiple systems, carriers, suppliers and departments.

You keep your ERP as the system of record; WHIZAI runs as the intelligent layer above it.

Can WHIZAI automate workflows if we use SAP, Oracle or Microsoft Dynamics?

Yes. WHIZAI orchestrates workflows across existing enterprise systems through APIs, integrations and event-driven automation. Instead of staff manually moving information between systems, WHIZAI monitors events, makes decisions and triggers actions automatically. For example:

  • Create purchase orders when inventory crosses a threshold.
  • Escalate delayed shipments before they impact the customer.
  • Match invoices against orders and receipts.
  • Recommend alternative carriers during disruptions.
  • Trigger customer notifications when exceptions occur.

Your ERP stays in control of core records; WHIZAI handles the intelligent decision-making and execution.

Why use WHIZAI if we already have SAP, Oracle or Microsoft Copilot?

Those tools do different jobs: ERPs manage transactions, BI tools report on the past, and copilots help an individual user work faster inside one application.

WHIZAI is built to run supply-chain, logistics and business processes autonomously, across systems. It continuously monitors operational events, predicts disruptions, recommends actions and executes approved workflows end to end. Rather than speeding up one person in one app, it helps the entire operation make better decisions and automate execution across the enterprise.

Can WHIZAI provide analytics without replacing our BI platform?

Yes. WHIZAI complements platforms such as Power BI, Tableau and SAP Analytics Cloud by continuously analysing operational data and generating actions, not just charts. Where a dashboard shows what happened, WHIZAI answers:

  • What is likely to happen next?
  • Which shipments are at risk?
  • Which customers may be affected?
  • What action should be taken now?
  • Which decisions can be automated?

It turns analytics from reporting into operational intelligence.

Can WHIZAI work if our data is spread across multiple systems?

Yes — that is exactly the problem it solves. Most logistics and supply-chain organisations run separate systems for finance, operations, warehousing, procurement, transport and customer service. WHIZAI consolidates context from:

  • ERP, TMS and WMS platforms
  • Carrier and customs APIs
  • Email and document repositories
  • Spreadsheets and databases
  • IoT and tracking feeds

By building one unified operational picture, WHIZAI spots patterns and automates decisions that no single system can see on its own.

Where does the AI run, and is our data secure?

Every WHIZTEC solution is built and deployed for a single client, so your data runs in your own dedicated environment — never on shared, multi-tenant infrastructure. Operational data is read from your systems, processed by the AI, and the results are written back — and across that entire round trip your data stays encrypted, access-controlled and under your control.

  • Dedicated to you — your WHIZAI solution is configured and deployed for your organisation alone; your data is never co-mingled with, or accessible to, any other customer.
  • Encrypted in motion and at rest — data moving between your systems and WHIZAI travels over encrypted, authenticated channels (TLS), and is encrypted at rest (AES-256).
  • Processed inside your boundary — operational data is processed within your deployment and does not leave it for inference.
  • Never used to train external models — your data serves only your organisation and is never used to train foundation models or any model others can access.
  • Controlled LLM use — where third-party models are involved, they run over de-identified embeddings or in private endpoints under data-protection agreements.
  • Least-privilege access — role-based access control, SSO/SAML and MFA, so people and agents reach only what they are authorised to.
  • Agent guardrails & human-in-the-loop — autonomous actions run within policy limits, high-impact steps require approval, and every read, decision and write-back is recorded in a full audit trail.
  • Secure by design — a secure development lifecycle, regular vulnerability testing and continuous monitoring.

Enterprise customers can request our security documentation, data-processing agreement (DPA) and current compliance attestations during evaluation.

Do we need WHIZAI to run WHIZCargo, WHIZMarine or WHIZERP?

No — each platform runs perfectly on its own. WHIZCargo, WHIZMarine and WHIZERP are complete operational platforms; you can deploy and run any of them without WHIZAI.

WHIZAI is the optional intelligence layer on top. It takes those same workflows and runs large parts of them autonomously — surfacing the few exceptions that need a person, instead of every event — and turns the data your platform already captures into predictions and automated decisions. You can add it whenever you are ready; nothing has to be re-built.

Key terms explained

Demurrage Detention Transit Time (T/T) Supply Chain OTIF Machine Learning (ML) Prescriptive Analytics LLM AI Agent Anomaly Detection Digital Twin OCR
Browse the full freight & maritime glossary

See WHIZAI in your operation.

A Solutions Architect will tailor a 30-minute walkthrough to your modules, integrations and rollout plan. No commitment required.

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