FOR 3PL OPERATORS

3PL software that bills every move — automatically.

WHIZTEC unifies multi-customer warehouse operations (WMS), transportation (TMS), freight forwarding, customs brokerage, e-commerce fulfilment, returns, and — critically — customer-billable accounting that translates every physical event into an auditable invoice line. One platform for every service line a modern 3PL offers.

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For 3PLs
Multi
Tenant warehouse
Native
Shopify · WooCommerce · Magento · Amazon
Live
Customer-billable accounting
25+
Operational years
3PL REALITY

3PL revenue lives in a thousand small events.

A 3PL's P&L isn't built on big monthly invoices — it's built on thousands of small events. A pallet received here, a pick from a bin there, a value-added kit assembled, a return processed, a customs declaration filed, a road trip dispatched, a special handling charge applied. Each one a billable event. Each one — if not captured at the moment it happens — is lost margin.

WHIZTEC was built around this reality. Every operational event in WMS, TMS, freight, and customs creates a billable line referenced to the right customer's rate matrix. End-of-period invoicing is mechanical: roll up the events, apply the rates, produce the invoice with full audit trail. No "let me check with the warehouse" delays. No revenue leakage.

ONE FLOW, EVERY EVENT BILLED

From customer onboarding to the settled invoice.

Every physical step captures a billable event against the customer's rate card — the invoice writes itself.

1 · Onboard & Rate Setup
Customer-tenant, SKU master, rate card, SLAs, portal and integrations.
2 · Inbound & Put-away
ASN, goods receipt, QC, directed put-away — receipt charges captured.
3 · Storage & Inventory
Location and lot/serial control, cycle counts, storage-day billing.
4 · Pick, Pack & Ship
Wave/batch picking, packing, VAS and dispatch — handling charges captured.
5 · Returns & Reverse
Intake, disposition, restock or write-off — returns processing billed.
6 · Bill & Settle
Automatic period roll-up, audited invoice, multi-currency settlement.
THE MODULES

All your service lines, one customer master.

Multi-Customer WMS
Inbound (ASN/GRN), put-away, picking, packing, dispatch, cycle counting, kitting, VAS. Per-customer segregation, per-customer SLAs.
Transportation Management
Route planning, last-mile orchestration, driver apps with route optimisation, scan-and-deliver, POD capture, real-time GPS.
Freight Forwarding
Cross-border ocean/air/road freight as a bolt-on service for customers needing import-to-warehouse or warehouse-to-export.
Customs Brokerage
Customs filing, HS classification, duty management — integrated with the customer's freight and warehouse activity.
E-commerce Fulfilment
Shopify, WooCommerce, Magento, Amazon Seller Central, marketplace connectors. Multi-warehouse routing. Returns workflow.
Cold Chain & Pharma
Temperature-controlled inventory, continuous monitoring, GDP-compliant audit trails, deviation alerts, pharma-grade compliance reports.
Value-Added Services
Kitting, bundling, labelling, re-packing, light assembly and co-packing — each configured as a billable operation per customer.
Returns & Reverse Logistics
Returns intake, condition assessment (restock / refurbish / write-off), per-customer return rate analytics, marketplace fee reconciliation.
Customer Portal & Visibility
Each customer sees live stock, orders, shipments, SLA performance and invoices in a branded self-service portal — fewer status calls.
Customer-Billable Accounting
Per-customer rate cards (per pallet/m³/SKU/order/transaction). End-of-period invoicing automated. Audit trail per line.
EVERY 3PL MODEL

From e-commerce fulfilment to bonded contract logistics.

One tenanted platform flexes to each service model and vertical you run — on the same warehouse and the same books.

E-commerce / DTC
High-order-count fulfilment, marketplace feeds and returns.
B2B Distribution
Pallet/case picking, replenishment and retail compliance.
Retail & FMCG
High velocity, promotions, ASN compliance and chargebacks.
Cold Chain & Pharma
GDP compliance, temperature monitoring and full traceability.
Contract Logistics
Dedicated operations, open-book costing and SLA governance.
Cross-dock & Transload
Flow-through, deconsolidation and container-to-door.
Bonded & FTZ
Customs-bonded stock, free-zone rules and duty deferment.
Dangerous Goods
Segregation rules, licensing and compliant storage/handling.
Automotive & Spares
Serial/part traceability, VOR orders and dealer replenishment.
Fulfilment-as-a-Service
White-label portals and APIs so brands plug straight into you.
WHY 3PLs CHOOSE WHIZTEC

Stop running six separate systems.

WMS + TMS + Freight + Customs + Finance in one
No more separate systems for each service. One customer master. One billing engine. One reporting layer.
Multi-warehouse, multi-currency, multi-entity
Operate multiple warehouses (possibly in multiple countries) under one tenant. Per-warehouse P&L, per-customer reporting, consolidated group view.
Floor mobile apps that work offline
Floor operators use barcode/RFID mobile apps that sync when connectivity returns. iOS + Android. White-labelled.
AI cuts manual work
Order routing AI (optimal warehouse per order), return risk prediction, supplier risk scoring, cash flow forecasting. Real customers see 35% faster orders, 60% less manual work.
AI-AUGMENTED

A warehouse that routes smart and captures every charge.

WHIZAI routes each order to the optimal warehouse, forecasts demand so customers hold the right stock in the right node, predicts which returns and orders carry risk, and — most valuable for a 3PL — surfaces unbilled and under-billed activity so no handling, storage or value-added charge slips through. The result is less revenue leakage, higher labour productivity and cleaner customer invoices. Explore WHIZAI →

FREQUENTLY ASKED

3PL software, answered.

What software do 3PL operators need?
A 3PL needs a unified platform that handles: multi-customer warehouse operations (WMS), transportation management (TMS), customs / freight forwarding for cross-border movements, fulfilment for e-commerce, returns, and — critically — customer-billable accounting that translates physical operations into invoices customers can audit. WHIZTEC delivers all of this in one integrated platform.
Can WHIZTEC handle multi-customer warehouse operations?
Yes. Native multi-tenant warehouse: each 3PL customer sees only their own SKUs, stock, orders, and reports. Per-customer billing matrices (per pallet/m³/SKU/order/transaction). Per-customer SLAs and KPI dashboards. One warehouse, many customer-tenants.
Does it integrate with e-commerce platforms?
Yes. Native integrations to Shopify, WooCommerce, Magento, Amazon Seller Central, and any other platform via REST/webhooks. Orders flow in, get routed to the optimal warehouse, fulfilled with pick-pack-ship, and return tracking flows back out.
Can it handle customs and freight forwarding for cross-border 3PL?
Yes. Many 3PLs offer customs brokerage and freight forwarding as bolt-on services. WHIZCargo modules cover both, sharing the same customer master, billing engine, and reporting as the warehouse module. One customer record, all services billed together.
How does customer-billable work?
Every billable event (stock receipt, pick, pack, ship, special handling, storage day, returns processing, ancillary services) is logged with its rate matrix lookup. End-of-period invoicing rolls up automatically with full audit trail. Each customer can have its own rate card with different units (per pallet, per kg, per order, per transaction).
How does the warehouse mobile app work?
Floor operators use a barcode/RFID-enabled mobile app for inbound (ASN/GRN), put-away, picking, packing, dispatch, cycle counting, and value-added services. Works offline in low-connectivity warehouses with sync when connection returns. iOS and Android, white-labelled.
How fast can you onboard a new 3PL customer?
A new customer-tenant is a configuration, not a project: set up their rate card, SKU master, SLAs, integrations and portal access, and they are live — typically in days, not months. Because storage, handling and value-added rules are configured per tenant, you can onboard very different customers on the same warehouse without custom code.
Can it consolidate accounting across 3PL services?
Yes. Warehouse revenue, freight forwarding revenue, customs broker fees, ancillary services — all flow into one multi-currency financial ledger. Per-customer P&L, per-service P&L, and per-warehouse P&L are all available.
Ready to consolidate? See WHIZCargo and WHIZERP — the platform behind modern 3PLs.
Explore the solution in depth: Warehouse Management Software · Transportation Management (TMS)

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