What software do 3PL operators need?
A 3PL needs a unified platform that handles: multi-customer warehouse operations (WMS), transportation management (TMS), customs / freight forwarding for cross-border movements, fulfilment for e-commerce, returns, and — critically — customer-billable accounting that translates physical operations into invoices customers can audit. WHIZTEC delivers all of this in one integrated platform.
Can WHIZTEC handle multi-customer warehouse operations?
Yes. Native multi-tenant warehouse: each 3PL customer sees only their own SKUs, stock, orders, and reports. Per-customer billing matrices (per pallet/m³/SKU/order/transaction). Per-customer SLAs and KPI dashboards. One warehouse, many customer-tenants.
Does it integrate with e-commerce platforms?
Yes. Native integrations to Shopify, WooCommerce, Magento, Amazon Seller Central, and any other platform via REST/webhooks. Orders flow in, get routed to the optimal warehouse, fulfilled with pick-pack-ship, and return tracking flows back out.
Can it handle customs and freight forwarding for cross-border 3PL?
Yes. Many 3PLs offer customs brokerage and freight forwarding as bolt-on services. WHIZCargo modules cover both, sharing the same customer master, billing engine, and reporting as the warehouse module. One customer record, all services billed together.
How does customer-billable work?
Every billable event (stock receipt, pick, pack, ship, special handling, storage day, returns processing, ancillary services) is logged with its rate matrix lookup. End-of-period invoicing rolls up automatically with full audit trail. Each customer can have its own rate card with different units (per pallet, per kg, per order, per transaction).
How does the warehouse mobile app work?
Floor operators use a barcode/RFID-enabled mobile app for inbound (ASN/GRN), put-away, picking, packing, dispatch, cycle counting, and value-added services. Works offline in low-connectivity warehouses with sync when connection returns. iOS and Android, white-labelled.
Can it consolidate accounting across 3PL services?
Yes. Warehouse revenue, freight forwarding revenue, customs broker fees, ancillary services — all flow into one multi-currency financial ledger. Per-customer P&L, per-service P&L, and per-warehouse P&L are all available.