What software do freight forwarders use?
Freight forwarders use specialised freight forwarding software (also called freight ERP or TMS for forwarders) that handles the full shipment lifecycle: inquiry, quotation, booking, HBL/MBL documentation, EDI manifesting to ports and carriers, customs filing, container tracking, multi-currency billing and accounting. WHIZCargo is one such platform — purpose-built for forwarders, NVOCC and consolidators across air, sea, road and multimodal freight.
How does WHIZCargo help small and mid-size freight forwarders?
Mid-market forwarders typically struggle with three things: rate management across many carriers and lanes, manifesting and EDI when they outgrow spreadsheets, and the gap between operations and finance. WHIZCargo solves all three with one data model — quotation flows directly into booking, booking flows into manifest, manifest flows into customs, customs flows into invoicing. No re-keying. AI features (email-to-quote, smart carrier selection, demurrage prediction) cut manual work by ~60%.
Can the platform handle multi-branch forwarding operations?
Yes. WHIZCargo natively supports multi-branch, multi-entity, multi-currency operations. Each branch operates independently with its own dashboards and KPIs, while the head office sees consolidated reporting across the network. Inter-branch shipments, agent-partner network integrations, and cross-branch billing are all built in.
Does it support sea, air, road and multimodal freight in one system?
Yes. One platform, one data model, all modes. A shipment can start as sea LCL, transit road to airport, fly the last leg by air — all tracked as one record from inquiry to billing. Cross-mode documentation (e.g., combined transport BL) is generated automatically.
Do you handle freight rate management?
Yes. Rate cards per carrier per lane per service type per validity period. Spot rates, contracted rates, NAC (negotiated all-in) rates, surcharges (BAF, CAF, security, peak season), and discount tiers. Quotations auto-populate from the relevant rate card; sales teams quote in minutes, not hours.
Can your forwarder software integrate with our existing accounting / ERP?
Yes. Native integrations: SAP via IDoc, Oracle/Infor/Dynamics via OAGIS BOD, QuickBooks, Xero, Tally and any other system via REST APIs, webhooks, EDI (UN/EDIFACT, ANSI X12) or flat-file. The forwarding operation can keep WHIZCargo as the operational backbone with finance flowing to the existing accounting system.
How long does it take to deploy?
Typical mid-market deployments go live in 8-16 weeks. Configuration-driven — workflows, fields, approval rules, billing matrices and carrier integrations are configured rather than custom-coded. Larger operations with multi-country compliance can be phased.