POD

Proof of Delivery (POD) is the evidence that a shipment was delivered to the named consignee in the expected condition. Historically a paper receipt signed by the consignee; in modern logistics it is a digital signature captured on the driver's mobile app, often accompanied by a photo of the goods at delivery and a timestamp/GPS coordinate.

POD is critical to invoice triggers (most contracts require POD before billing), to disputed-delivery claims (the photo + signature is the evidence trail), and to driver/route performance management. Modern systems push the POD to the customer in real time via email or customer portal — eliminating "where's my delivery?" calls.