POD
Proof of Delivery (POD) is the evidence that a shipment was delivered to the named consignee in the expected condition. Historically a paper receipt signed by the consignee; in modern logistics it is a digital signature captured on the driver's mobile app, often accompanied by a photo of the goods at delivery and a timestamp/GPS coordinate.
POD is critical to invoice triggers (most contracts require POD before billing), to disputed-delivery claims (the photo + signature is the evidence trail), and to driver/route performance management. Modern systems push the POD to the customer in real time via email or customer portal — eliminating "where's my delivery?" calls.
POD is the evidence a delivery actually happened — and in most contracts it is what unlocks the invoice. Digital POD (signature, photo, GPS, timestamp) also settles disputed-delivery claims and kills "where's my delivery?" calls by pushing the proof to the customer instantly.
signature + photo
billing
What is ePOD?
Electronic Proof of Delivery — a digital signature, photo and timestamp captured on the driver's mobile app, replacing the paper delivery receipt.
Why does POD trigger billing?
Most freight contracts require confirmed delivery before an invoice is valid, so capturing POD is the event that releases the shipment to billing.