Turn every click into a delivered parcel — and an easy return.
Ecommerce logistics for online retailers, brands and 3PLs: omnichannel order management, multi-warehouse fulfilment, warehouse picking and packing, multi-carrier last-mile delivery and returns — connected to your web stores and marketplaces. Built on the WHIZCargo platform and augmented by WHIZAI.
What is ecommerce logistics software?
Ecommerce logistics software runs the fulfilment chain behind online orders: it ingests orders from web stores and marketplaces, allocates stock across locations, drives warehouse picking and packing, books and tracks last-mile carriers, and handles returns. The aim is to turn a click into a delivered parcel — and a smooth return — accurately, quickly, and at a cost the margin can bear.
WHIZTEC delivers it on the WHIZCargo platform, so order management, warehouse, last-mile and returns share one data model and one stock pool — and connect to SAP, Oracle and Dynamics where they remain the financial system of record.
For everyone who ships to the doorstep.
The full order-to-delivery-to-return flow.
One connected chain — no gaps between the storefront, the warehouse and the carrier.
Stitched-together fulfilment leaks orders and margin.
When the storefront, WMS, courier tool and returns desk are separate systems, stock oversells, promises slip and reverse logistics goes dark. WHIZCargo runs the whole chain on one record and one stock pool — so availability stays accurate across channels, the right carrier is chosen for each promise, and a return updates inventory and finance the moment it is booked.
- One stock pool across web, marketplace and store channels
- Multi-warehouse allocation with ship-from-store and split shipments
- Multi-carrier last mile with rate-shop, tracking and freight audit
- Integrated returns and reverse logistics on the same platform
Fulfilment that protects the promise and the margin.
WHIZAI forecasts demand to pre-position stock, recommends the carrier that meets the delivery promise at the lowest cost, flags at-risk deliveries early, optimises picking and slotting for ecommerce velocity, and surfaces returns and exception patterns — so service holds and cost-to-serve stays in check. Explore WHIZAI →
Ecommerce logistics questions
What is ecommerce logistics software?
Ecommerce logistics software runs the fulfilment chain behind online orders: it ingests orders from web stores and marketplaces, allocates stock across locations, drives warehouse picking and packing, books and tracks last-mile carriers, and handles returns. The aim is to turn a click into a delivered parcel — and a smooth return — accurately, quickly and at a cost the margin can bear.
Does it connect to our web store and marketplaces?
Yes. The platform connects to ecommerce storefronts and marketplaces through APIs to pull orders, publish stock availability and push tracking back to the buyer — so the same inventory is sold across every channel without overselling, and customers see live order status.
Can it handle omnichannel and multi-warehouse fulfilment?
Yes. Orders are allocated across multiple warehouses, stores or 3PL sites by stock, cost and proximity, supporting ship-from-store, click-and-collect and split shipments. One stock pool serves every channel, so availability and promises stay accurate as volume scales.
How does it manage last-mile carriers and tracking?
The platform rate-shops and books across multiple last-mile and parcel carriers, prints compliant labels and documents, captures tracking and proof of delivery, and notifies the customer — then audits the carrier invoice against the booked rate. WHIZAI helps pick the carrier that meets the delivery promise at the lowest cost.
Does it handle returns and reverse logistics?
Yes. Returns are authorised, tracked back to the warehouse, inspected, and dispositioned — restock, refurbish or scrap — with the refund or exchange triggered automatically. Reverse logistics runs on the same platform and stock pool as outbound, so inventory and finance stay accurate.
How is this different from a generic WMS or our courier's software?
A courier's tool only books shipments, and a generic WMS only runs the building — neither owns the whole order-to-delivery-to-return flow across channels and carriers. WHIZTEC ecommerce logistics, built on the WHIZCargo platform, connects order management, warehouse, multi-carrier last mile and returns on one data model, and integrates with SAP, Oracle and Dynamics for finance.
See WHIZCargo in your operation.
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