CRO
A Cargo Release Order (CRO) is the shipping line's authorisation to release a specific container at the destination terminal to the named consignee or their nominated party. It is issued by the line (or its agent) after the consignee/forwarder presents the Original Bill of Lading (or arranges Telex Release), pays any outstanding freight charges, and clears customs.
CRO management is a core liner-agency workflow. The agent issues the CRO via the terminal's system or paper document, the consignee uses it to gate-out the container, and the line tracks the release for revenue and container-tracking purposes.
The CRO is the shipping line's green light — no container leaves the terminal without it. It is issued only once the bill of lading is surrendered (or telex-released), outstanding charges are paid and customs is cleared, so it is the gate that ties documentation, payment and customs together at the point of release.
+ pay charges
by line / agent
the container
What is a delivery order?
Another name for a Cargo Release Order — the document that authorises the terminal to hand over a specific container to the named consignee.
What is needed to obtain a CRO?
Surrender of the original Bill of Lading (or a telex/express release), payment of any outstanding freight and charges, and customs clearance of the cargo.