Freight & NVOCC

CRO

Cargo Release Order

In shipping, the full form of CRO is Cargo Release Order (also called a Container Release Order). It is the shipping line's authorisation to release a specific container at the destination terminal to the named consignee or their nominated party. It is issued by the line (or its agent) after the consignee/forwarder presents the Original Bill of Lading (or arranges Telex Release), pays any outstanding freight charges, and clears customs.

CRO management is a core liner-agency workflow. The agent issues the CRO via the terminal's system or paper document, the consignee uses it to gate-out the container, and the line tracks the release for revenue and container-tracking purposes.

Why it matters

The CRO is the shipping line's green light — no container leaves the terminal without it. It is issued only once the bill of lading is surrendered (or telex-released), outstanding charges are paid and customs is cleared, so it is the gate that ties documentation, payment and customs together at the point of release.

In WHIZTEC

A CRO can only be issued once the bill of lading is surrendered and every charge is paid — miss one and you release cargo you should not.

By hand
  • Release checked against BL and charges by hand
  • Delivery orders typed and emailed
  • Terminal updated by phone
  • No trail if cargo is released in error
In WHIZTEC
  • Release blocked until BL surrender and charges are settled
  • Delivery order and CRO generated automatically
  • Terminal updated by EDI (COREOR release message)
  • Full audit trail of who released what, and when
BL & Charge Control Delivery Order CRO Release Terminal EDI
Explore WHIZTEC NVOCC Software
Diagram
Surrender B/L
+ pay charges
CRO issued
by line / agent
Gate out
the container
The CRO is the line's authorisation to release the box, once B/L, charges and customs are all settled.
Also known as
Container Release OrderDelivery OrderD/ORelease Note
Where this matters at WHIZTEC
Frequently asked
What is the full form of CRO in shipping?

CRO stands for Cargo Release Order — sometimes written as Container Release Order. It is the shipping line's authorisation to release a specific container to the named consignee at the destination terminal.

What is a delivery order?

Another name for a Cargo Release Order — the document that authorises the terminal to hand over a specific container to the named consignee.

What is needed to obtain a CRO?

Surrender of the original Bill of Lading (or a telex/express release), payment of any outstanding freight and charges, and customs clearance of the cargo.

More Freight & NVOCC terms

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